Returns or exchanges accepted within 7 days of delivery. Items must be unworn, unwashed, with original tags and packaging.
Non-returnable items: Final sale, clearance, custom or personalized items (unless defective).
To initiate a return/exchange, contact customer service at osjeans.official@gmail.com or +91 78743 50505 within 7 days.
Customers cover return shipping unless the item is defective.
Refunds processed within 7–10 business days post-inspection, credited to the original payment method. Shipping costs are non-refundable unless error/defect on their part.
Defective/damaged items: Contact immediately; replacement or refund including shipping will be arranged.
